By using our website, you agree to be bound by Titan Imports T/A Actionhobbies
Terms &
Conditions, as stated below.
Contact details
Our contact details are:
Actionhobbies
15 Clarke Road
Mount Farm Industrial Estate
Bletchley
Milton Keynes
MK1 1LG
Telephone 01908 646111
Email
enquiries@actionhobbys.co.uk
Purchasing
To make a purchase from our web site, all you need to do is browse our shop and then add the goods you require to the shopping cart. You can then purchase the items, via Protx
Order processing time
Once you have purchased your items, your goods will be dispatched within 48 hours of cleared funds (two working days, excluding weekends and bank holidays). Any delays will be notified via email.
Shipping
We post items using Parcelforce depending on weight of the item(s) this can vary and starts at 7.99 for uk mainland.
To calculate postage add item(s) to cart, click view cart and then click "Returning Customer or "New Customer", you can always go back.
Returns
If any item arrives faulty or damaged, you must notify Actionhobbies within 48 hours of receipt via email. Once we have accepted the item for return, postage is at your own expense. All items are checked before dispatch, to avoid damaged or faulty items being sent.
We can not refund any item(s) that are returned to us in used condition, broken without original box, manuals and or accessories.
IN THE EVENT AN ITEM(S) IS RETURNED TO US, THE ITEM(S) MUST BE SECURELY WRAPPED; TAPE AROUND THE ITEM IS NOT ACCEPTABLE AND WILL INCURE A £20 CHARGE DUE TO SECURITY RISKS.
PLEASE BUBBLE WRAP OR BOX THE ITEM(S) UP IN ADDITIONAL PACKAGING, IF AN ITEM(S) RETURNED TO US ARE DAMAGED IN TRANSIT NOT PACKED CORRECTLY NO REFUND WILL BE MADE.
We supply a 14 day money back guarantee on unused, sealed and goods in a new resalable condition with all manuals and accessories. The guarantee does not cover for used, accidental and deliberate damage, tampering with the item or improper use. The item needs to be complete when returning including all accessories, original box and manuals.
Guarantee
All items we supply come with the following warranty.
AEG guns 3 months
Gas guns 1 month
Budget electric guns 1 month
All spring guns 1 month
Accessories 3 months
Please Note: BATTERIES & CHARGERS SUPPLIED IN THE BOX WITH ITEMS AND ANY ACCESSORIES CLASSED AS FREE ITEMS ARE EXCLUDED from our normal warranty.
The guarantee does not cover for used, accidental and deliberate damage, tampering with the item or improper use.
Your warranty is none transferable, any warranty claim must be made by the original purchaser
In the event a warranty claim is made we will collect, repair and return the item free of charge within the first 30 days.
Outside 30 days we only cover parts and labour not the cost of postage to return the item.
In the event of a warranty claim, please first notify us by email and enclose the original invoice with the returned item.
No warranty or refund can be processed without the original invoice.
In the event of an item is sent to us within 30 days and the item is not faulty for example; battery not charged, incorrect ammo used then a charge with be made for the return postage and the collection postage if applicable, this charge can vary depending on the invoice address
We will not refund items that are not complete, with original packaging, or in re-salable condition.
We can not refund an item that is faulty that we have offered to repair if the item then becomes unwanted unless the item is in as new re-saleable condition including all packaging.
If the above is requested and the item is not in as new condition we will charge a re-stocking fee up to the difference of re-stocking the item at its saleable second hand value, but only if the item is complete in original packaging with all accessories.
We can not refund any unwanted item(s) that are returned to us in used condition, broken without original box, manuals and accessories
Any item that has been modified, painted, accidental and deliberate damage, tampering with or improper use will void the warranty.
We do not warranty any item sold on a no warranty basis, wholesale or clearance line apart from a dead on arrival warranty and we have to notified of any problem within 24hrs of receiving delivery
Clearance and lines sold on a no warranty basis will be clearly marked on the website and on the invoice.
Postage charges are not refundable
AIR GUN LAW AND GUIDELINES
All airgun sales must be completed by way of face to face sales with proof of I.D required
It is an offense for anyone under the age of 18 to carry an air gun, or ammunition in a public place unless accompanied by a person over the age of 21, even if the gun is covered.
It is an offense for anyone between the age of 14 and 18 to shoot an air gun without the supervision of a person over the age of 21.
It is an offense for anyone under the age of 14 to own, hire or buy an air gun.
It is an offense to shoot an airgun beyond the boundaries of private land, where you have been given permission to shoot.
* NEVER CARRY THE GUN IN A PUBLIC PLACE
* NEVER LEAVE AN AIR GUN LOADED
* NEVER CARRY THE AMMUNITION AND THE GUN TOGETHER
* NEVER POINT THE GUN AT ANYONE, EVEN IF IT IS UNLOADED
* NEVER TOUCH SOMEONE ELSES AIR GUN WITHOUT ASKING
* ALWAYS TREAT THE AIRGUN AS IF IT IS LOADED
REPLICA GUN LAWs AND GUIDELINES
* THE MINIMUM AGE TO PURCHASE A REALISTIC IMITATION FIREARM IS 18
* THE MINIMUM AGE TO PURCHASE A IMITATION FIREARM IS 18 (2 TONE GUNS)
* THE MINIMUM AGE TO PURCHASE A REALISTIC IMITATION FIREARM IS 18 AND HAVE A DEFENCE TO PURCHASE UNDER THE VCRA
* YOU MUST NOT CARRY OR USE A BB GUN IN A PUBLIC PLACE
* IF YOU CAUSE DISTRESS OR AFFRAY IN A PUBLIC PLACE, YOU WILL BE ARRESTED UNDER THE PUBLIC DISORDER ACT
* IF THE POLICE ARE CALLED THEY MAY TREAT THE GUN AS IF IT IS REAL
* NEVER POINT A BB GUN AT ANYONE, EVEN IF IT IS UNLOADED
* NEVER USE A BB GUN BEYOND PRIVATE LAND, WHERE YOU HAVE BEEN GIVEN PERMISSION TO SHOOT
* YOU MUST TREAT THE BB GUN AS IF IT IS REAL, AS THE POLICE AND MEMBERS OF THE PUBLIC WILL
Actionhobbies accepts no responsibility for the improper use of replica guns and air rifles, by purchasing from us you are agreeing to our terms and conditions.
The law and guidelines are there to protect you and others around you. Use the gun wisely and you will have hours of fun.
Limitation of Liability
Except as specifically stated on this site, neither Actionhobbies or any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site, goods purchased from ourselves. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Illegal Acts
It is a crime to use a false name, known invalid credit card or date of birth to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
Changes in Terms
Actionhobbies reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Actionhobbies web site.
Price and availability information is subject to change without notice.
Copyright
All images and descriptions on this website and other company(s) owned by Actionhobbies and its affiliate companys remain the property of actionhobbies and its affiliates no copy, edit, or usage of this material may be used without express permission of actionhobbies in writings
Any such breach of this will be deemed as an illegal act against actionhobbies
Actionhobbys, Actionhobbies, Titan Armoury, Titan and Titan Tactical are trade marks of Titan Imports.