Airsoft Help & FAQ’s

We are only able to offer a repair service on airsoft guns that have been purchased from us and are faulty. We can not take on external airsoft gun repairs as the cost of the work often exceeds the cost of the gun.

We ship airsoft guns to a variety of destinations that can be found in our Shipping Policy.

When emailing us please check your spam filter settings. AOL and Hotmail customers have experienced problems where their service providers spam filters are picking up on key words for example 'gun', 'ammunition', 'weapon' etc.

Yes, please see our contact us section.

We are a internet airsoft seller but can book an appointment to visit out premises.

Airsoft stock deliveries can vary from factory to factory. It is difficult to advise as some airsoft factories do not confirm airsoft production runs until 1 week before they are due. We update our stock levels for airsoft guns as soon as stock arrives with us.

Sorry but we only take payments via our website for any orders placed for airsoft guns, accessories or tactical gear. All online payments are secure and convenient.

We offer a painting service on all our airsoft guns, this is shown against the product. If this option is not shown then we do not offer a painting service against that gun. The colours we paint airsoft guns in are: Red, Orange, Pink, Purple Bright Green and Blue. To select the two-tone gun painting service you can either state the colour you require in the comments box at checkout or re-visit the product page and choose the colour you require from the drop down. The parts we paint for example are - on an airsoft pistol the top slide and on a rifle we paint the stock and front grip. Please note: Deliberately ordering a RIF airsoft gun without any membership may incur a small fee to cover our refund costs, if no two tone service is selected.